Most of the time, if you want to make sure your insurance will cover a certain clinician or service before you submit the claim, you’ll need to call your insurance company to ask.
However, even if the service or clinician is covered, in order for a clinician’s patients to use out-of-network benefits, the insurance company needs to have certain information about the clinician on file. Many clinicians aren’t aware of this! As a result, claims may get rejected by the insurance company. Clinicians can work with the insurance company to submit this information, or, if your clinician signs up for a Float account, we’ll take care of this process for them.
If you are interested in having your clinician sign up for Float, you can share our clinician contact form with them. When we receive their information, we’ll reach out directly.
Once your clinician is registered with Float, you’ll be able to set up a Float account and get a more accurate prediction of what your coverage will be for that particular clinician.